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Shipping FAQ

WHEN WILL MY ORDER SHIP?

In-Stock orders will be processed and shipped within 1-2 business days after your order is placed. If your order contains any items that are marked as "PRE-ORDER" on our website, then your order will ship on or before the release date. 

 

WHAT SHIPPING CARRIERS DO YOU USE?

Currently, we use USPS and UPS. 

 

 HOW DO I GET TRACKING INFORMATION?

Once your order is marked as shipped in our system, you will receive an automated e-mail with detailed tracking information. Please check your SPAM folder before contacting us for tracking information. 

 

 WILL YOU SHIP TO AN APO/FPO?

Yes, we will! Simple enter your APO/FPO address and we will get it shipped to you!

 

 I PAID FOR STANDARD SHIPPING, HOW LONG UNTIL I RECEIVE MY ORDER?

This depends on several factors.  We will ALWAYS ship your order in the best manner possible to ensure quick delivery. Typically, orders are received within 2-6 days. Depending on weight/size, we can ship some orders via USPS Priority Mail which is 2-3 days for delivery. We ship USPS Priority whenever possible. Please note: If you choose standard shipping, delivery can take anywhere from 1-10 business days depending on where you live.

 

UPS Delivery:

UPS Ground: Here is a map showing when your order will be delivered. The first "Transit Day" counts as the first Business Day AFTER your order is shipped.  

UPS Transit Map

 

UPS Next Day Air: Your order will be delivered the NEXT business day after it is shipped.

UPS 2nd Day Air: Your order will be delivered 2 business days AFTER the day it is shipped.

UPS 3 Day: Your order will be delivered 3 business days AFTER the day it is shipped.